Do you have to wait a long time for the transport service? The demand for patient transportation is increasing, the supply is decreasing. What are the reasons and what is our solution? Unfortunately, it is not possible for everyone to use public transportation at all times. Many people around the world are dependent on large-capacity cabs or specialized patient transport, for example because they have to be transported lying down or do not have wheelchair access to the nearest subway station. There are special large-capacity cabs or patient transports for these needs. Unfortunately, cab drivers are among the big losers in the coronavirus crisis. As state aid is often insufficient, many cab drivers are and have been forced to give up their jobs. But what does this mean for the people who rely on special transportation? In the past, transport services were relieved by cab companies, some of which also specialized in transporting patients. However, this required the purchase of special large-capacity cabs with wheelchair ramps. However, a lack of (qualified) drivers means that many of these equipped vehicles remain unused. In some cases, this leads to patients waiting for hours for the transport service they have booked. The paperwork is no walk in the park either. The costs of patient transportation are actually covered by a payer such as a health insurance company. However, for each transport service, an office worker is tasked with submitting certain “transport tickets” to the respective cost bearers. It can take weeks or even months for the money to reach the driver’s account. As this is too risky and time-consuming for many smaller cab companies, the patient’s first task is to search for a suitable transport service. The result is tedious and lengthy contacting of many transport services to finally find the right one. If only transport managers could be relieved of this bureaucratic burden and patients could easily complete the booking process via an app. Fortunately, MOXI exists. You can also follow us on LinkedIn! Philip Lindenblatt
