Can­cel­la­tion and change

If an appoint­ment chan­ges or you need to can­cel a ride for your pati­ent, you can do so in the MOXI account. We can only accept can­ce­la­ti­ons up to one hour before the ride. The­r­e­fore, we recom­mend that you make chan­ges and can­ce­la­ti­ons as early as pos­si­ble to ensure that we can pro­cess your request in a timely manner.